Data Protection Policy

56db's Privacy PolicyYour Data Is Completely Secure

56db's Privacy Policy clearly explains how your personal data is collected, why it is used, and how it is kept secure — with full transparency.

Last Updated: January 2026
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SSL Encrypted

All your data is secured with bank-grade protection.

No Selling of Data to Third Parties
GDPR-compliant policy
24/7 Data Monitoring

Our Privacy Commitments at a Glance

Key features of 56db's data protection policy

End-to-End Encryption

At 56db, all your personal data and transaction records are protected by 256-bit SSL encryption — the highest security standard used in the banking industry.

Keeping Information Confidential

56db never sells or shares your name, mobile number, or financial details with third parties. Your privacy is our highest priority.

Minimal Data Collection

We only collect data that is genuinely required to provide our services. 56db does not collect excessive or unnecessary data.

Cookie Controls

Cookies used on the 56db website and app serve only to improve service quality. You can change your cookie settings at any time.

KYC Verification Security

All documents submitted for identity verification (NID, passport) are stored with the highest level of security and deleted after a set period once verification is complete.

Your Rights Reserved

You have the right to view, correct, and delete your data. Any data request submitted to 56db support will be processed within 72 hours.

56db Privacy Policy — Full Details

This Privacy Policy ("Policy") of 56db explains how we collect, use, store, and protect your personal information. By using the platform, you are deemed to have accepted the terms of this Policy.

1 What Data We Collect

56db collects certain information to create your account and provide its services. We only take what is genuinely needed — nothing more.

Information Collected at Registration:

  • Mobile Number (Primary Contact)
  • Username and password (stored in hashed form)
  • Date of Birth (for age verification)
  • Referral Source (optional)

Information collected during KYC verification:

  • National ID (NID) or passport copy
  • Selfie photo (if required)
  • Mobile Banking Account Details (for withdrawals)

Automatically Collected Information:

  • IP address and device information
  • Browser Type & Version
  • Gaming Activity Logs & Session Data
  • Transaction History

Our Commitment to Transparency: 56db never collects additional data without your consent. The purpose of any data collection is always communicated clearly.

2 How We Use Your Data

56db uses collected data for specific purposes. Every use has a legitimate and transparent reason behind it.

Data Type Purpose of Use Legal basis
Mobile Number Account verification, OTP, and notice delivery Contractual Requirement
NID / Passport Age & Identity Verification (KYC) Legal obligation
IP / Device Fraud Prevention & Security Legitimate Interest
Gaming Logs Service Improvement & Dispute Resolution Contractual Requirement
Transaction History Financial records, AML compliance Legal obligation

With your consent, we may also send you SMS or push notifications about promotional offers, new games, and bonuses. You can opt out of these marketing communications at any time.

3 Data Storage & Security

56db applies industry-leading technical and organizational measures to keep your data secure.

  • All data is stored with 256-bit AES encryption.
  • Direct database access is restricted to authorized personnel only.
  • Passwords are never stored in plain text — only bcrypt hashes are kept.
  • Servers are protected by firewalls and intrusion detection systems.
  • Regular security audits and penetration testing are conducted.
  • Data backups are encrypted and stored in a separate location.

Your responsibilities: Keep your account password and login details secure. Do not share them with anyone. If you notice any unusual activity on your account, contact 56db support immediately.

Data Retention Period: Data is retained while your account is active and for a defined period after closure as required by law. Generally, transaction records are kept for 5 years, KYC documents for 3 years, and gaming logs for 2 years.

4 Sharing Information with Third Parties

56db never sells your data. However, limited information may be shared with specific trusted partners where necessary to operate the service.

  • Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and Upay.
  • Game Software Providers: Only the session data required to run games is provided — no personally identifiable information.
  • Fraud Prevention Services: Limited data is used for risk analysis to protect the platform.
  • Law enforcement agencies: Information may be disclosed to authorities where required by legal obligation or court order.

Important: All third-party partners are required to comply with 56db's privacy standards. They are not permitted to use your information for their own marketing or any other purpose.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 56db website and app to improve your experience.

Cookies we use:

  • Essential cookies: Maintaining login sessions and security checks — these cannot be disabled.
  • Functional Cookies: To remember your language, game preferences, and settings.
  • Analytics Cookies: To understand platform usage statistics (with no personal identification).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Your Data Rights

56db believes you should have full control over your data. To that end, we provide you with the following rights:

  • Right to Access: You may request details of what data 56db holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation requiring its retention.
  • Right to Restrict Processing: In certain circumstances, you may request that processing of your data be restricted.
  • Right to Portability: You may request a copy of your data in a structured, portable format.
  • Right to object: You may object to marketing communications or specific data processing activities.

Request process: To exercise any of the above rights, contact 56db support. We will begin processing your request within 72 hours and complete it within 30 days.

7 Children's Privacy

56db is intended solely for individuals aged 18 and above. We do not knowingly collect or process data from minors.

If a minor has accidentally created an account, we will immediately close that account and securely delete all associated data. If you suspect this has happened, please contact 56db Support right away.

8 Privacy Policy Updates

56db may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will send an SMS notice to your registered mobile number.
  • We will display a notification when you log in to the platform.
  • Update the last-revised date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you object to the changes, you may request to close your account.

9 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to the 56db Support team. Our data protection team is always here for you.

Support Email: [email protected] — We typically respond within 24 hours. For urgent matters, please reach us via live chat.

If we are unable to resolve your complaint, you have the right to lodge a complaint with the relevant data protection authority.

Need Help?

If you have any trouble understanding our Privacy Policy, our support team is available 24/7 to help.

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Privacy Policy — Frequently Asked Questions

Most frequently asked questions about data protection at 56db

No, 56db never sells or shares your mobile number with third parties. Your number is used solely for account verification, sending OTPs, and important notifications. Marketing SMS messages are only sent with your consent.

After KYC verification is complete, your identity documents are stored in encrypted form for up to 3 years, as required by legal obligations. Documents are securely deleted once that period expires.

Yes, you can request the deletion of your data. However, certain information (such as transaction records) may be retained for a specified period due to legal obligations. Contact our support team for more details.

The 56db app only requests permissions necessary to deliver its services — such as camera (for KYC verification), storage (for saving app files), and notifications (for updates). No unnecessary data is accessed.

In the event of a data security breach, 56db will notify affected users within 72 hours. The impacted accounts will be temporarily suspended to ensure security, and all necessary measures will be taken.
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